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1105 Terminal Way, Suite 111     1-800-359-4870 (USA)
Reno, Nevada 89502     1-800 752-1836 (Canada)
Phone: (530) 836-1745     Fax: (530) 836-1748



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Some feature photos from our rail tours.
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PEACE OF MIND POLICY: Once you have booked on a tour and paid your deposit and later you find you must cancel your booking TUT allows all payments you made to be applied to a future tour with no cancellation plenties at all. You must cancel your reservation prior to 60 days of the tour starting date. You can then apply all of your monies toward any future tour that will be operated by TUT through December 31, 2009.

TOUR PRICE: All tour prices are subject to change without notice at any time.

WEBSITE DISCOUNTS: We offer special website discounts from time to time. These discounts or Quick Sale offers will not be accepted from Travel Agents or other tour Operators.

CHANGE OF ITINERARY: We reserve the right to substitute, change train routing, alter or modify the tour if any unexpected and unforeseen cnditions beyond our control occur.

TRAVEL INSURANCE: Mandatory for all tours costing over $500 per person. Many folks already have travel insurance and do not even know it. This insurance is included when you buy a tour using your Visa or Master Card. Check with your credit card company first, as you could already be covered. Credit card travel insurance meets Trains Unlimited, Tours requirements. Note: If booking with any tour operated by GW Travel of England you must buy full travel insurance to meet their requirement.

DEPOSITS AND FINAL PAYMENTS: The required deposit is due in our office within 14 days of making a booking. If not in our office by this date your booking will be cancelled. For most tours the final payment is due in our office 100 days before the start of the tour. Due dates are posted for each tour and will also be on your invoice.

MILEAGE COLLECTORS: Mileage collectors please take note before you book! Trains Unlimited, Tours does not cater just to mileage collectors. We give strong warning that itinerary and route changes do happen and this is totally beyond our control when it does. If the only reason that you would want to book a tour with us is to collect rare mileage may we suggest that you be prepared for possible route changes. If you cannot deal with this then do not book!

RESPONSIBILITY AND LIMITATION OF LIABILITY: We assume no responsibility for injury, sickness, damage, loss, additional expenses, accidental delay or irregularities which may be caused through willful or negligent acts or omissions on the part of the companies providing or engaging in transportation, accommodations or services related to the accomplishment of the tour including Trains Unlimited, Tours. We have no control on the timings of our charter trains and indeed passenger trains and charters can and do run late most of the time. Nor do we assume responsibility for natural disaster, social or political upheaval, acts of terrorism or acts of nature. The right is reserved to substitute hotels, tour leaders, equipment, motive power, trains, routes and to alter the itinerary when deemed necessary without notice. We are not responsible for expenses incurred by tour members in preparing for the tour.

CANCELLATIONS: Trains Unlimited, Tours does not accept cancellations on the phone. Cancellations must be received by postal mail, e mail or fax before any refunds will be processed. Be sure and allow enough time if sending your written notice by the very slow US mail postal system. When a written cancellation is received in the Trains Unlimited, Tours office this will be the effective date of the cancellation. Please take note that it can take up to 60 days to process some refunds. Cancellation refund rules: 100 days prior to the start of any tour you will receive a full refund less a $250 per person administration fee. 99 to 75 days before the departure of any tour there will be a 80% cancellation penalty based on the full cost of the tour. Any cancellations received 74 or less days before the start of any tour will not receive any refund. You may transfer any funds you have paid to another tour without any administration cancellation fees or penalty as long as you do this in writing and make the request prior to 74 days before the start of the tour that you want to cancel your reservation. You must also use your credit within the following calendar year. These cancellations rules apply to everyone and will be enforced. Be sure to buy your travel insurance early, as this will protect you for most cancellations including medical, work , emergency, and family related reasons.



Last modified: Monday, 04-Feb-2008 10:48:46 CST